The story
Traditional grievance procedures have been dividing and destroying our organisations for too long. The organisational cost mounts, exhibiting financial, mental, and social implications.
Outcomes are enforced on parties, meaning that oftentimes conflicts continue to fester and root issues are left masked. Ultimately, the human aspect is lost.
There’s an alternative to this. The Resolution Framework™ is the brainchild of The TCM Group CEO and Founder David Liddle, offering a positive and constructive approach to conflict resolution in the workplace.
Through a TCM Resolution Framework™ and a clearly defined pathway, organisations can make the leap from grievance to goodwill. It’s the Great Redefining of Resolution.
The Resolution Framework™ takes the adversity out of diversity and the grief out of grievances. It gives managers the tools that they require to spot issues early, to respond appropriately and to support the development of a fair, just, inclusive, sustainable and high performing culture – a transformational culture.
Powered by transformative justice
Pioneered by David Liddle, Transformative justice (TJ) is a values-based and person-centred justice model which delivers fair and just outcomes in the modern workplace. TJ blends together four powerful justice paradigms: 1) natural justice, 2) procedural justice, 3) distributive justice and 4) restorative justice (note that it does not include retributive justice). By reducing the reliance on retributive justice (blame, shame and punish), transformative justice offers organisations and their employee a robust system for resolving workplace issues which is:
- Legally compliant
- Compassionate
- Empowering
- Inclusive
- Fair and just.
Transformative justice can be used to manage a wide variety of complex and serious cases. The Resolution Framework™, designed by TCM, is an award-winning system for delivering transformative justice which is being adopted by more and more organisations in the UK and globally.
